Privacy policy

Last updated: November 2024

Limitless Solutions Pty Ltd operates the website www.lycopenpro.com.au

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the www.lycopenpro.com.au.

By accessing or using our www.lycopenpro.com.au, you consent to the practices described in this Privacy Policy.

• Information We Collect

When you visit the www.lycopenpro.com.au, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the www.lycopenpro.com.au, we collect information about the individual web pages or products you view, what websites or search terms referred you to the www.lycopenpro.com.au, and information about how you interact with the www.lycopenpro.com.au.

We collect the following types of information:

Personal Information: When you make a purchase or attempt to make a purchase through the www.lycopenpro.com.au, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Device Information: We collect device information using technologies such as cookies.

Email Communication: We may collect your email address when you voluntarily provide it to us through forms or contact page on the www.lycopenpro.com.au.

• How We Use Your Information

We use the Order Information that we collect to:

Process and fulfill any orders placed through the www.lycopenpro.com.au (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);

Communicate with you;

Screen orders for potential risk or fraud; and

Facilitate access to and manage our website;

Deliver the goods and services we offer;

Communicate with you, including responding to your inquiries;

Personalize and enhance your experience on our Website;

When in line with your preferences, provide you with information or advertising relating to our products or services.

We use Device Information to:

Help improve and optimize our www.lycopenpro.com.au (e.g., by generating analytics about how our customers browse and interact with the www.lycopenpro.com.au); and

Screen for potential risk and fraud (in particular, your IP address).

• Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use WIX to power our online store – you can read more about how WIX uses your Personal Information here: https://www.wix.com/about/privacy

We may also share your information to comply with applicable laws and regulations, to respond to a search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

• Your Rights

If you are a resident of Australia, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a resident of the European Union, you have the right to object to the processing of your personal data, to request the restriction of processing, or to request the portability of your data.

• Data Retention

When you place an order through the www.lycopenpro.com.au, we will maintain your Order Information for our records unless and until you ask us to delete this information.

• Cookies

We use cookies to enhance your experience on our www.lycopenpro.com.au including retaining your cart items between sessions and providing personalized advertising. You can choose to disable cookies through your browser settings, though this may affect your experience on our www.lycopenpro.com.au.

• Third-Party Links

Our www.lycopenpro.com.au may contain links to other sites. We are not responsible for the privacy practices or the content of such sites.

• Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

• Contact Us

For more information about our privacy practices, or if you have any questions, please contact us by email at hello@lycopenpro.com.au

This Privacy Policy outlines how Limitless Solutions Pty Ltd handles your data and ensures your privacy while visiting www.lycopenpro.com.au.